Shipping policy

Shipping and Delivery Policy

Please make sure your shipping address is complete and correct before placing your order.

Once your order has been shipped, tracking information will be provided when available.

When the shipping carrier marks a package as delivered to the address provided by the customer at checkout, Making Progress and Rearranging will consider the order successfully delivered.

Making Progress and Rearranging is not responsible for packages that are reported missing, lost, or stolen after the carrier has confirmed delivery.

Customers are responsible for providing a safe and secure delivery location. If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier directly and check with members of your household, neighbors, front desk, leasing office, or other individuals who may have accepted the package.

We are not responsible for orders shipped to an incorrect address provided by the customer.

Any suspected shipping or delivery fraud may be documented and reported to the appropriate payment provider, shipping carrier, or other applicable party.

This policy does not limit any rights or protections required by applicable law.